Last updated: October 8, 2026
This policy explains how SILVERMONT INC. ("we", "us"), located at 319 Dundas Street East, Suite 202, Toronto, Ontario, M5A 2A1, Canada, collects, uses and protects personal information when you use this website, place an order or send us a request. We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you place an order, request a service or send a message, we collect the details you enter: your name, telephone number, e-mail address (optional), delivery or installation address, and any comments you add. We do not collect payment card details on this website.
How we use it
We use this information to process and deliver orders, to contact you about services and quotes, to arrange installation and to answer your questions. We do not sell your personal information and we do not use it for third-party advertising.
Cookies and session data
The site uses a small session cookie that keeps your shopping cart between pages and protects forms against forgery. It does not track you across other websites. You can block cookies in your browser, but the cart and checkout will not work without them.
Third-party services
Pages may load fonts from Google Fonts and an embedded Google map. When these load, your browser connects to Google and your IP address is visible to them under their own privacy policy. We do not embed social network widgets or links.
Sharing and retention
We share personal information only with people who need it to fulfil your request, such as installers and delivery partners, or when the law requires it. We keep order and enquiry records for as long as needed to provide the service, handle warranty questions and meet legal and accounting obligations, then delete or anonymise them.
Security
We use reasonable technical and organisational safeguards to protect personal information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You may ask to see the personal information we hold about you, to correct it, or to have it deleted, and you may withdraw your consent to its use at any time. To do so, call us on +1 437 423 7457 or write to 319 Dundas Street East, Suite 202, Toronto, Ontario, M5A 2A1, Canada.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.